Privacy Policy

1. Introduction

Basket Rewards ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Basket Rewards service via WhatsApp.

2. Information We Collect

We collect the following information via WhatsApp:

• •Phone Number: Your WhatsApp phone number
• •Receipt Data: Store name, items purchased, amounts, and dates from receipts you upload
• •Points Balance: Your accumulated rewards points
• •Redemption History: Records of when and how you redeemed your points

3. How We Use Your Information

We use the collected information to:

• •Process and verify your rewards
• •Track your points balance
• •Facilitate airtime redemption
• •Share anonymized receipt data with third-party retailers to improve the products you buy
• •Comply with legal obligations

4. Data Sharing with Third-Party Retailers

Your receipt data (items purchased, store name, amounts) is shared with third-party retailers and business partners to help them understand consumer preferences and improve their product offerings. This data is shared in aggregated or anonymized form where possible. However, store names and purchase categories may be identifiable to the retailers involved.

5. Data Collection Via WhatsApp

All data is collected and processed through WhatsApp Business API. By using Basket Rewards via WhatsApp, you acknowledge that WhatsApp's privacy policies also apply to your data. We use WhatsApp's business infrastructure to securely receive and store your messages and receipt uploads.

6. Your Data Rights

You have the right to:

• •Access: Request a copy of your personal data
• •Correction: Request correction of inaccurate data
• •Deletion: Request deletion of your data (see Section 7)

7. Data Deletion Request

To request deletion of your personal data, send a message saying "DELETE MY DATA" to our WhatsApp business number:

We will process your deletion request within 30 days. After deletion, your phone number, receipt data, and points balance will be permanently removed from our system.

8. Data Security

We implement industry-standard encryption and security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

9. Retention of Data

We retain your personal data for as long as necessary to provide the Basket Rewards service or as required by law. You may request deletion at any time as described in Section 7.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of Basket Rewards constitutes your acceptance of the updated Privacy Policy.